Product Capabilities Built For
Every Touchpoint & Branch
Encoro Reviews operates on the Encoro Universal Platform. Core review collection is 100% free forever. Advanced voice transcription, WhatsApp invites, and AI assistants run on your universal credit wallet.
1,000 Welcome Credits Included
Start free with zero commitments. No mandatory monthly subscriptions.
Single-Location / Boutique
Ideal for independent cafes, boutique salons, single clinics, and local stores.
Capabilities & Included Features:
- 1 Branch Location & Google Business Profile
- Up to 5 Encoro Staff / Touchpoint IDs
- Instant 1-to-5 star rating & feedback capture
- Text reviews with 1-click clipboard copy
- Direct Google Maps review destination redirect
- Private feedback inbox for ratings <4★
- Standard QR generation with printable PNG/SVG export
- Self & online guided onboarding
Growing Business / High-Touch
For active restaurants, busy healthcare clinics, and multi-counter retail outlets.
Capabilities & Included Features:
- Up to 2 Location Branches included
- Up to 20 Staff & Table Touchpoint IDs
- Custom branded QR codes with your venue logo
- Automated WhatsApp & SMS review requests
- AI review auto-replies (contextual 1-click generation)
- Customer AI review polish & grammar assistant
- Staff review attribution & touchpoint performance
- Downloadable print-ready staff ID cards & stand inserts
- Assisted setup & location onboarding
Multi-Location & Enterprise
Engineered for restaurant chains, hospital networks, and multi-city retail groups.
Capabilities & Included Features:
- 5+ Location Branches across cities
- 50+ Staff & table touchpoints with centralized fleet control
- Multi-destination routing (Google, TripAdvisor, Practo, custom)
- Consolidated multi-branch analytics & rating comparisons
- Role-based staff permissions (Manager, Staff, Regional HQ)
- Priority Google Review acceleration flows
- Centralized webhook & CRM integrations
- Dedicated Account Manager & SLA support
- Optional on-site installation & staff training
How Encoro Reviews Consumes Credits
Core customer review collection is completely free. Compute-intensive intelligence and outreach are billed transparently through your universal Encoro wallet.
Core Review Journey — 100% FREE Forever
1-to-5 Star Ratings
Instant guest rating capture
Text Feedback
Detailed typed customer remarks
Google Maps Redirect
Direct 4★+ guests with 1 click
Private Feedback Inbox
Prevent public 1-star complaints
Value-Added Automation Services (Credit Consuming)
1,000 credits = ₹499 • 2,500 credits = ₹1,099Google Chirp 3 Voice STT
Audio review transcription in 15+ Indian languages
per voice submission
WhatsApp Review Invitation
Direct WhatsApp template dispatch to customer mobile
per delivered invitation
AI Contextual Auto-Reply
Tailored, professional reply generated in 1 click
per AI response generated
DLT-Registered SMS Request
Compliant SMS review invitation link delivery
per SMS dispatched
AI Review Polishing Assistant
Customer voice/text grammar clarity assist
per review polished
Branded ZeptoMail Email
HTML email invitation with tracking
per email delivered
Reviews Monthly Usage Estimator
Slide your expected monthly volume to estimate the Encoro credits needed to power your review flow.
5 credits per voice audio STT transcription
4 credits per delivered WhatsApp request
3 credits per contextual AI auto-reply
Estimated Requirement
Recommended Encoro Pack
Optional Professional Hardware & Setup
You can generate and print free QR codes instantly. For businesses that want physical smart hardware and assisted on-site rollout, we offer optional turnkey deployment services.
Custom NFC Smart Table Stands
Durable, spill-resistant matte acrylic stands embedded with NTAG213 NFC chips and laser-crisp custom QR codes tailored with your venue logo.
Staff Wearable NFC Badges
Personalized employee cards with individual Encoro IDs for seamless server attribution, guest recognition, and server-specific rating tracking.
On-Site Setup & Staff Training
A deployment specialist visits your branch, optimizes touchpoint positioning at tables and counters, and conducts interactive staff review training.
Frequently Asked Questions
Clear answers on Encoro Reviews capabilities, universal credits, and deployment.
Turn Every Interaction Into 5-Star Reputation
Create your verified Encoro business account in 2 minutes. Receive 1,000 free welcome credits to launch voice and WhatsApp review journeys immediately.